Bill's Genealogy Blog

Bill Buchanan is a long-time genealogy enthusiast, living in Spruce Grove, Alberta, Canada. This blog will describe my experiences as I research my family history and help others.

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Location: Spruce Grove, Alberta, Canada

I am a retired online school teacher. I love family history. Since 2007, I have spent much of my time providing part-time support for the world's largest free family history site This is very rewarding. I have helped others with the Family Tree and related FamilySearch products.
Since April 2010, I have served in the Edmonton Riverbend Family History Centre. I have a FHC blog at Bill's Family History Center Blog For information the Latter-day Saints and family history click

Saturday, September 22, 2007

I depend upon the Internet for so much, especially when I work in FamilySearch Support. Even the telephone calls are mostly VOIP. So when we got home last Saturday and my Internet connection was down, I immediately contacted my ISP and they ran some tests and said they would need to send a technician. Sunday is mostly church-related activities, so it wasn't much of a problem. But when Monday rolled around I spent time digging potatoes from the garden and looking for other things around the house that needed doing. Tuesday was more of the same. Likewise Wednesday until I left for Edmonton in the afternoon. Thursday the tech was here, ran some tests and replaced the transmitter/receiver module on the satellite dish. Now all is well! Yesterday I spent about 11 hours on FamilySearch Support, doing 7 batches of Indexing, 8 incoming telephone calls for FamilySearch and replying to email messages. It was tiring, but it felt good!


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